Does anyone know why I keep on getting this error msg when trying to use envato elements and what I can do to resolve it?
That’s strange
Maybe they’re refreshing their site?
What does it say when you check the status page
I dont get this message…
on their status page everything seems fine
and on other computers it opened up…
i checked my filter and its not the issue ( i removed my filter and it still showed)
any other ideas?
try incognito
i tried 
did you try contacting their costumer service (though can take long till they respond)
you want me to download something for you?
thanks for the offer… but no , i just need it open for work 
I guess ill try their customer service…
lemme see if it helps
If you need me to log in and download something for you let me know
thanks!
@hadassyf
would it be possible for you to download me this?
the issue is not resolved yet 
sure no prob
whats your email
hi,
I have a similar issue with my Envato account. If anyone had the same, please lmk how it can be resolved:
I bought a new plan a few days ago but since then I can’t sign in to access the unlimited things. All my account information is there and up to date… but every time I try signing in it says something like- “you can’t sign in with this link, try signing in with your google account”… I tried that but still doesn’t help… i also tried contacting them, but never got a response:)
any suggestions? I would love to resolve this asap!
I had the same issue…
it’s so frustrating 
when you resolve it let me know
l’masa i log into my workmates account every day
you have this issue now? and did you try contacting them?
its so weird because last week it worked!
i tried everything…
my IT was on it and couldnt figure it out either
oh , just try signing in with google