Illustrator Homwork 13

Hi!

When I try to create a new graph design from the cup with the cow on it this comes up

but when I make the cup with the text “other brands” on it it worked…

image.png

Hi again - can anyone help me?

I can’t seem the image you attached
do you want to email it to me?

k thanks I sent it.

Do you receive my emails?

can you send me your file?

I sent it to you a few days ago (and other things a while back too)
Should i resend it?

please resend, I saw a screenshot but not the file