Form not working

Hi,
My form on my Design Alive client site is not working.
I used the Lite version of WP forms, so I don’t think I can get support from WP forms.
Is someone able to please help me?
I’ve spent hours trying again and again and it still has not worked…

Thanks in advance!

Sara Margolies

Did you try Smtp?

I tried, but I was confused…
Also, the email the responses should go to is an @gmail.com account…

Try working through this

Thank you @Chani_Freedman-Thumi .
Is it always this complicated?

I have a slight issue though, step 2 is to setup things in the google account, but it’s my client’s google account. Do I need to get her email login info?

Is there maybe a different form plugin that is easier to setup and has more features for the unpaid version?

Yes, you will need the login of the email address you want to send to.

It does take long the first time you do it, but afterward it’s a 10 minutes process.

It annoying now and tedious, though I find it useful for most sites I build so you will be happy you know how to do it for the future.

Thank you both!

Sorry I didn’t respond till now.
Just making sure, will this work for an @gmail.com account?
My client doesn’t want to change to an email @her domain right now.
Thanks!

Yes, it works for gmail accounts